What is a pre-order?

Occasionally, we will take orders for a new product before it can be purchased in store. This is often an option for items that are hotly anticipated and sell out quickly.

Therefore, pre-order may be the only way to ensure you’re one of the first Richmond supporters to get this product.

If an item is pre-ordered, the standard shipping times do not apply. The product information page will advise when you can expect your order to be delivered. 

Please note that in some cases, if your order includes a pre order item- all products purchased will be held back until your pre ordered item is ready to be shipped together.