How do I redeem my 10% members discount?

All Richmond FC members redeem a 10% discount both online and in store (excluding memorabilia and sale items).

To redeem your member discount, please login using your member ID and password by clicking the Login button on the top right hand corner of the page before adding products to your cart to ensure this discount is applied. If you are having trouble with this discount applying, please ensure your cart is empty so the discount can effectively be applied to all relevant products.

Unsure about your membership details?

In order to log in, you’ll need your member ID number and password. Your member ID number can be found on the back of your membership card. If you do not know your password, you can reset your password here:

Please note, if you do reset your password, please allow 24 hours for this to be active in the Shop website.

Having further issues?

Alternatively, you can contact our helpful memebrship staff who can provide these details to you. The membership team can be contacted on 1300 RICHMOND (742 466) during business hours, or by email at