I can’t find my login details?
In order to log in, you’ll need your member ID number and password. Your member ID number is can be found on the back of your membership card. If you do not know your password, you can reset your password here:
If you reset your password, please allow 24 hours for this to be active in the Shop website.
Alternatively, you can contact our membership team who can provide these details to you. The membership team can be contacted on 1300 RICHMOND (742 466) during business hours, or by email at firstname.lastname@example.org